Tell us about your experience

American Freight Furniture wants to learn more about your furniture shopping experience! We strive to provide the best customer service possible, and by submitting American Freight reviews you are able to help us make sure we are constantly improving. If you have any questions about our policies, visit our Consumer Help Center to learn about our policies regarding layaways, delivery, and more or contact us for more information.

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Average rating:  
 1262 reviews
by Ceri on American Freight
Great customer service
City: Loves Park
State: Il

I came in last week to look around. The gentleman who helped me was wonderful. His name was miles. Although i didn't buy anything, i will be back to buy from him.

by Adam L on American Freight
City: Loves park
State: Il

Myles was awesome. I got greeted at the door the moment i came in. He made me feel comfortable. He was very knowledgeable about the product. Ill be back.

by Roy Weeks on American Freight
Enjoyable Experience
City: Melbourne
State: FL

We enjoyed the shopping experience recently as we purchased a day bed, and we had previously purchased a couch there and have enjoyed it thoroughly. The people were very helpful and friendly.

by Jason Sasko on American Freight
City: Cocoa
State: Florida

Friendliest team of people I have the pleasure to deal with. Made making payments a breeze. Will definitely order from here again.

by Anonymous on American Freight
City: Heath
State: OH

We love this store in Heath!! Ken and the staff are great!! I was looking for a swivel chair that my location did not get restocked on. When Ken looked it up it showed as a discontinued item. I continued to keep looking for the chair and asking about it in a gray. I found one online and even showed it to the guys.  While doing a delivery/transfer to the Delaware location one of the Heath guys noticed one there and took a picture and called Ken. They then called me and when I went in to make payment on my layaway he showed me a picture and it was perfect! Ken offered to have it transferred but i was so excited i had to go get it myself! They are amazing they listen to what is on my "wish" list and I will continue to shop here. I have already purchased a small sectional, have a beautiful pair of recliner style couches on layaway and now this perfect chair! The guys at this location are super customer service oriented and just all around fantastic!!Thank youa very happy and satisfied customer,Rebecca

by Jan marshall mcbride on American Freight
City: Augusta
State: Georgia

Thank you for your kindness to help me with the funiture and best price. We furniced the whole home

by keith horan on American Freight
Fast and resonable prices
City: westerville
State: oh

Needed a twin mattress. The service was fast and at reasonable prices.

by scott on American Freight
City: north tonawanda
State: new york

great products at reasonable prices this was my second purchase helpful friendly staff keep up the good work

by Lauralie on American Freight
Great people, great deals!!
City: Norcross
State: GA

Daniel is a great man! Nice and courteous! Hope and pray for the baby and your wife to remain healthy as they are ! (PS, if there's no satisfying name starting with a J, do not look too far, pick Lauralie for a girl 😄😄😄😄)

by Nathan Lund on American Freight
#1customer service
City: Richmond
State: VA

Great sales team that will go above and beyond to make sure you get just what you want at a great price. Wheaties, you know who you are, excellent job, we will definitely be back again.

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